{
 "@context": "https://schema.org",
 "@type": "FAQPage",
 "mainEntity": [
  {
   "@type": "Question",
   "name": "Can AI really clone a family member's voice? How much audio does it take?",
   "acceptedAnswer": {
    "@type": "Answer",
    "text": "Yes \u2014 and shockingly little. Current voice-cloning tools produce a convincing copy from just a few seconds of clear audio, which is why anyone with a TikTok video, Instagram story, YouTube appearance, podcast clip, or even a voicemail greeting has already provided enough material. Cloned voices can express crying, panic, and urgency. This is why audio quality can no longer be the test of a call's authenticity \u2014 verification has to be procedural: call back on a known number, or ask something only the real person knows."
   }
  },
  {
   "@type": "Question",
   "name": "What is a family code word and how do we set one up?",
   "acceptedAnswer": {
    "@type": "Answer",
    "text": "A code word is a pre-agreed word or phrase that any family member claiming an emergency must provide \u2014 something memorable but not guessable or posted anywhere online. Choose it together, in person or on a call (never in a group text or social post), and make the rule simple: no code word, no money, no exceptions, regardless of how real the voice sounds. It takes two minutes and completely neutralizes voice cloning, because the clone can reproduce a voice but not a secret. The FTC specifically recommends this for households with older adults."
   }
  },
  {
   "@type": "Question",
   "name": "The caller knew my grandchild's name and details about our family. Doesn't that mean it's real?",
   "acceptedAnswer": {
    "@type": "Answer",
    "text": "No \u2014 it means they did homework. Names, relationships, schools, hometowns, vacations, even the family dog appear across public social media, obituaries, and data-broker profiles, and scammers routinely research targets before calling. Some open with \"Grandma?\" and let YOU supply the name, then build on it. Personal details raise a call's sophistication score, not its authenticity. The only details that count are ones that don't exist online: a code word, or a question about a shared memory only the real person could answer."
   }
  },
  {
   "@type": "Question",
   "name": "Why do these callers always say not to tell other family members?",
   "acceptedAnswer": {
    "@type": "Answer",
    "text": "Because other family members are the scam's natural predators. A spouse, sibling, or parent will immediately ask the questions the script can't survive \u2014 \"which jail?\", \"let me call her phone\", \"that doesn't sound like him.\" The secrecy plea (\"don't tell Mom, I'm so ashamed\") is engineered to feel like intimacy while functioning as isolation. Treat it as the loudest red flag in the entire call: real emergencies want more helpers, not fewer. The instruction to tell no one is precisely the moment to tell someone."
   }
  },
  {
   "@type": "Question",
   "name": "Is what I describe here stored anywhere?",
   "acceptedAnswer": {
    "@type": "Answer",
    "text": "No. Per our Security Policy Framework \u00a73.1, nothing you submit is stored in our database. Your description is processed server-side, analyzed, and discarded immediately after your result is returned. We never retain, sell, or train on your submissions."
   }
  },
  {
   "@type": "Question",
   "name": "I sent money before realizing it was a scam. What should I do?",
   "acceptedAnswer": {
    "@type": "Answer",
    "text": "Move immediately, and skip the self-blame \u2014 these calls are engineered to beat careful people at their most protective. Contact the payment channel first: your bank's fraud line for wires and Zelle, the gift card issuer's fraud number for cards, and if cash went to a courier, call local police right away \u2014 courier pickups sometimes yield arrests when reported fast. File reports at reportfraud.ftc.gov and ic3.gov. Then tell your family what happened: it inoculates every other relative on the scammer's call list, and the same crews do recall numbers that paid."
   }
  }
 ]
}